Return & Shipping Policy

We care about our clients and make sure that all our products are well-packed for shipping. When the product gets shipped from our warehouse, the customer receives a Whatsapp message with tracking details. 

The shipping provider attempts delivery three times before returning the product to our warehouse. 

For timely delivery, please make sure that the delivery address and contact information are correct.

Return & Refund Information

  • Kindly fill this  Return Request form . Please inform us of your intent to return within 24 hours of receiving the product.
  • Due to the nature of the product, we do not accept returns for Nose Pin and Silver Article categories. For any assistance, please Whatsapp : +91 7483725981.
  • On confirming, we will organise return pick-up from the given address. It is mandatory that all packaging material be returned along with products i.e. box, individual cloth bags, sealing pouches, free gift, etc
  • If requested by you, we will re-send the same design or in case of non-availability, we will refund the amount to your account within 2 business days. Products that are damaged or modified by the customer may not be accepted.
  • Items that have been CUSTOMISED as per your requirement are FINAL SALE only and non-refundable and nonexchangeable.
    • We strive that the product images are as clear as possible. In case of any confusion, feel free to WhatsApp us at: +91 7483725981 or email us at care@unniyarcha.com.

    Note: We would like to inform our customers that all Unniyarcha designs are handcrafted and this might lead to slight variations in the stone colors.