Shipping Information We care about our clients and make sure that all our products are well-packed for shipping. We ship out the products in 1-2 business days via reputable logistic partners. Return & Refund Information We have an easy return policy for our customers. Kindly email us of your intent to return within 3 days of receiving the product. Email: firstname.lastname@example.org Kindly email us your order number and details for reason of return. On confirming, we will organise return pick-up from the given address. It is mandatory that all packaging material be returned along with products i.e. box, individual cloth bags, sealing pouches,free gift etc After the QC department checks the product returned by the customer, refund will be made to your account within 2 business days. Products that are damaged or modified may not be accepted. Items purchased on SALE are FINAL SALE only and non-refundable. Email us at email@example.com for any further clarification. Note: We would like to inform our customers that all Unniyarcha designs are handcrafted and this might lead to slight variations in the stone colours..